A.A. Rotating Apparatus Corp. warranties all of its motor/products against defects in material and workmanship provided the motor/product has properly been cared for, installed and operated in the application for which the motor/product was designed. A.A. Rotating Apparatus Corp. warranties its motor/products for 12 months after the date of installation or 24 months from the date of shipment, whichever expires first. THIS WARRANTY SHALL BE IN LIEU OR ANY OTHER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT LIMITED TO, ANY IMPLIED EXPRESSED OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Defective motor/products must be taken to an independent repair facility authorized by A.A. Rotating Apparatus Corp, for inspection or returned to A.A. Rotating Apparatus Corp, for completion of warranty. Any and all repairs must have a written authorization by A.A. Rotating Apparatus Corp. prior to such repair.
To claim a warranty on any motor/products, the purchaser must provide the original invoice, date of installation, speculated cost of repair (authorized repair facility) and photographs/video of failure which do support the warranty claim. A.A. Rotating Apparatus Corp. we will be responsible for repairs or replacing the defective motor/product provided that the motor/product has an A.A Rotating Apparatus NAMEPLATE ON IT, HAS NEVER BEEN ALTERED, and is returned. FREIGHT THAT IS PRE-PAID WILL NEED TO OBTAIN A RETURN MERCHANDISE AUTHORIZATION NUMBER (R.M.A.) BEFORE RETURNING THE MOTOR/PRODUCT. A.A. Rotating Apparatus Corp. is not responsible for any expenses in connection with any repair made by anyone other than the factory or an authorized service facility. A.A. Rotating Apparatus Corp. is not responsible for removal, installation, or other incidental expenses incurred in shipping the motor/products to or from A.A. Rotating Apparatus Corp. In a motor/product application the thermistor and space heater should be utilized for warranty inspection as well.
A.A. Rotating Apparatus Corp. assumes no responsibility for consequential or incidental damage, including, but not limited to, personal injury or labor costs arising from an operating failure of the motor/product for any reason whatsoever nor does it assume responsibility for improper storage and handling by distributor and/or user. Also, for warranty purposes, customer must be ready to provide relevant data to A.A. Rotating Apparatus Corp. such as the end user and installer contact information, (preferably at the time of installation). Before a warranty can be determined, the warranty department needs documentation of what application the motor/product was being utilized for, the date the motor/product was purchased, the date the motor/product was installed and if all wiring was properly connected, and if both of the thermistor and space heater had been installed correctly, and if the motor/product had been properly filled with oil, and a complete description of the speculated cause of failure to be presented to A. A. Rotating Apparatus as well.